Avaya Merlin Messaging for Merlin Magix and Merlin Legend systems are full featured business voice mail systems. The Merlin Messaging offers a wide range of proven solutions for voice, e-mail and fax messaging including Avaya MERLIN® Messaging, Intuity Audix and Duvoice Unified Messaging Systems.

Ideal for most customers, MERLIN Messaging delivers:

• Up to 100 hours of message storage for 2 to 12 port configurations, giving you the ability to easily grow the system to accommodate up to 200 mailbox subscribers.
• Virtual messaging with a Web-based browser for a visual interface to voice messages. This allows your employees to control, prioritize and manage voice messages from a PC.
• A delayed announcement service for customers held in queue when your call center agents are busy. Create up to 99 messages, each played to the
  appropriate caller.
• Improved visual display of information, allowing your employees to tell at a glance how many new and old voice messages they have. They can also access Caller ID information on their PC.